Nestled amongst 15 acres of landscaped gardens the Shangri-La features 792 luxurious rooms and suites all spread across the Tower, Garden and Valley wings. They all with their own distinctive style. Garden Rooms offer a more nature-inspired location and interior; Tower Rooms are favoured by business travellers and those who enjoy more contemporary style furnishings; Valley accommodation has a more lavish décor and includes both a butler service and complimentary Champagne and evening canapes. All room types feature marble-clad bathroom, double sink, separate shower, and bathtub, with Premium Shangri-La toiletries, Wi-Fi access, satellite television and tea & coffee making facilities as standard. Family Rooms are available with a dedicated Concierge service, access to indoor playground and a complimentary timeslot at Splash Zone outdoor water playground.

Choose from a variety of 5 restaurants and 4 bars including Origin Grill serving Wagyu beef and line-caught seafood from the grill, Shang Palace serving elegant Cantonese Cuisine, The Line for International dishes, NAMI for authentic Japanese and the Waterfall Ristorante Italiano. Chi Spa at Shangri-La offers a broad range of services including signature Asian Massage, Himalayan Hot Stone treatments. The Health Club features state of the art gym facilities, an outdoor pool in lush tropical setting and 3 flood-lit tennis courts.